A selection of Frequently Asked Questions about MilMo. The FAQ will be updated over time to include the questions that appear on the forums and support. Last updated: 20.08.2010.

Technical

Q: I am stuck in the avatar creator at the beginning of the game. How do I proceed?
A: We are working to solve this problem, hoping to have a solution within the next update. Try to click on the small yellow buddie in the creator. Try scrolling down in your web browser or try to zoom out using the muse wheel and CTRL (Internet Explorer).

Q: My avatar is all grey. I can´t see the world! What´s wrong?
A: This problem is most likely caused by your graphic card. Chances are you have a Geforce FX card. This kind of card does not support MilMo.

Q: Can you help me change the name of my avatar?
A: For now it´s not possible to change the name of your avatar. Please choose carefully when naming it.

Q:How do I uninstall MilMo. Do I need to?
A:MilMo caches (stores) some data on your computer in order to offer you a faster, smoother experience on consecutive logins. If you need to clear that data out, follow this link: http://cdn2.unity3d.com/setup/. It will take you to a list of all the data Unity has cached on your system. Select MilMo on the list and choose ‘delete’ to remove the data.

Q: I can’t start my game, or my game crashes when I start it. What do I do?
A:Frankly, a lot of things could be causing that behavior. But clearing your local cache of stored game data is a good start. If you need to clear your cache, follow this link: http://cdn2.unity3d.com/setup/. It will take you to a list of all the data Unity has cached on your system. Select MilMo on the list and choose ‘delete’ to remove the data.

Q: I found a bug in the game. How do I tell you if something is not working properly in MilMo?
A: We love feedback from our players! Please post your findings under the appropriate topic on the forum.

Q:What kind of game engine are you guys using?
A:MilMo utilizes the Unity Engine, a Web3D player and game engine made by Unity Technologies. There are a lot of other games and services that use Unity, so you may already have it installed on your computer. If you don’t you’ll need to install it to play. Unity works like Flash and is a simple, free addition to your browser’s capabilities.

Questing

Q: I’m stuck on a quest. I just can’t figure out how to move forward from here.
A: You can open your Quest Log by pressing ‘L’. By selecting a quest, you will display its description, which contains a description of what you need to do. Another tip is to talk to the quest NPC. If you have an active quest, the NPC will give you a hint or reminder. If all else fails, you can always ask other players, either in game or on the forum.

Q: I checked the quest description in my Log, and it said, “Reward: ???”. What does that mean?
A: This means it’s working as intended. With some quests, the reward is a mystery until you receive it. We don’t want to take all the excitement out of your life!

Q: I have noticed that i can accept certain quests again and again. Why is that?
A: Some quests are ” repeatable quests”. That means a player can acceptand complete them again and again. This is often the case when the reward is some kind of consumable item

Game Controls

Q: What keys do what in the control setup?

A:

• Left Mouse Button – attack/dig/pick up/use interface
• Right Mouse Button – hold to rotate camera
• Right + Left Mouse Button – move forward
• W, A, S, D or Arrow Keys – movement
• Space Bar – jump
• C – attack/dig
• N – align camera behind you
• F – ‘use’ key: initate dialog, pick up items
• Q/E – toggle weapons and tools
• B – bag
• N – news
• M – Map
• L – quest log
• P – friend list (phone)
• 1, 2, 3… 9, 0 – emotes

Q: I want to quit my MilMo session. Do I need to log out?
A: All you do is press the ‘x’ in the upper right corner of your brower window to close it. MilMo saves your progress continously, so don’t worry about losing any quests or items. There’s no need for a ‘log out’ command.

Q: If I press F5, my game stops and restarts itself. What’s up with that?
A: Boy, that’s a bit of a goof. F5 is used by all major browsers to access the ‘refresh’ function. If you refresh MilMo, the game stops and reloads, which is not useful. The best solution to date is to not press F5 during play.

Q: When I use the Opera Web browser and press both left and right mouse buttons, MilMo  stops and reloads. Why is that?
A: We recommend that you play MilMo using Chrome, Firefox, Internet Explorer or Safari since there are some known issues with Opera*that are*beyond Junebud’s control. If you do want to use Opera, there is a way to correct the problem, if you go to Opera-> Tools->Preferences->Advanced->Shortcuts->Mouse setup->Opera Standard->Edit->search for “Flip”->Remove FlipBack and FlipForward. After this go toTools->Preferences->Advanced->Shortcuts->Uncheck Enable mouse gestures.

Q: I use Opera as my web browser when I play MilMo. It seems like I can´t jump while pressing certain arrow keys.
A: This is a known problem with Opera. Since Junebud can´t do anythingabout this problem we recommend that you use WASD to move, if you want to run and jump at the same time.

Travel

Q: How do I travel between the different islands?
A: You travel between the islands by using telepods bought in the Shop, or by paying in gems to June Shipping Co. June can be found on almost any island with her boat or helicopter.

In Game

Q:I had a green and red voucher in my bag and was trying to save up for the golden voucher. They are now gone and replaced with a “Herioc Club”?
A:That´s right! We have chosen to replace the golden voucher with the mighty Heroic Club!

Q: I would like to change the looks or name of my character in the game. How do I do?
A: At the moment it is not possible to change hair color, skin tone,etc., but feel free to visit the MilMo Shop to buy items and experiment with
your character’s appearance.

Q: Why am I not able to write certain things in the chat?
A: MilMo features a profanity filter. This is to minimize the amount of offensive language. We are always working to make this filter better. You can help out [here]

Q: How do you talk to other players?
A: Click in the blue chat bar att the bottom of the screen, type in your message, and press “Enter” to make
the other players see your message. If you can´t see the chat-bar in the bottom at the screen, see “How do I get to play MilMo in full screen”.

June Coins

Q: Is it safe to by June Coins with real money? What happens if I pay for June Coins but do not receive any to my account?
A: Junebud’s partners for online transactions are highly established, well known payment service providers with a strong track record, such as
PayPal and Allopass. We make a point out of choosing safe and well supported solutions.

Should you experience problems in spite of this, write to the Junebud support as quickly as possible. We will look into the matter and resolve
your problem quickly and thoroughly. You will find our e-mail in the lilac box [here]

Q: I bought some items from the MilMo Shop. Can I regret the purchase and get my money back?
A: The answer is no, there are no refunds. Because of this it is important that you double check your purchase before pressing “BUY”.

Facebook

Q: Can I use Facebbok Credits in MilMo?
A: Unfortunately MilMo does not support Facebook Credits at the time.

Q: I started playing MilMo on your homepage. Can I move my avatar to Facebook?
A: Unfortunately the answer is no. We are working to enable such a feature in the future. Until that we recommend you to create a new a new avatar on Facebook if you want to play MilMo on Facebook.

Q: I bought June Coins to my avatar I created on www.milmogame.com, and now I want to move my June Coins to my account on Facebook. Help!
A: I am sorry but this is not possible. Be sure to choose carefully to which account you by June Coins, if you have several MilMo accounts.

Q: What´s the difference of playing on Facebook and “Login with Facebook” on your homepage www.milmogame.com?
A:: By logging in on Facebook you are able to post feeds to your wall, showing all your friends what you are doing in MilMo. If you play by “Connect through Facebook” on our homepage, you play on Facebook, but you can´t post feeds to your wall from within the game. Nor can yo uinvite friends from Facebook to play with you, only through e-mail.

Interface

Q: I started MilMo and entered the MilMo Maker to build a character. Now I can’t choose anything but gender and skin tone – then I’m stuck! I can’t find a way to progress.
A: This is most likely a resolution problem that our team is currently solving. If you use a computer screen with a resolution of 800 x 600 pixels or less, some game interface content will not fit into the browser window. This content includes the icons used to select customizations for your charater. Try increasing the resolution in your graphics settings. If that is not an option, some web browsers (like Firefox) will show you a scroll bar on the right hand side of your game window. You can use that to scroll down to see the icons.

Q: How do I get to play MilMo in full screen?
A: To play MilMo in full screen you click on the gear-symbol in the upper right corner of the game window. There you can change settings for grapichs and resolution.

Connection

Q: I’m having problems connecting to MilMo. What should I do?
A: You need to make sure your firewall and/or router allows access to ports 1139 and 1239. These are the ports MilMo needs to be open in order to allow you to connect.

Q: I played a while, my Internet connection is working fine – but when I want to log back on to the game I can’t! What do I do?
A: That could mean a number of things, but the most probable answer is that the socket MilMo uses to connect to the server still counts as occupied by your previous game. This prevents you from connecting anew. The solution is to close your browser and restart it. If your game still won’t work (it probably will), try restarting your computer.

Forum

Q: Do you have a forum? How do I upload pictures to the forum?
A: You can upload pics to the forum by clicking “go advanced” instead of clicking “post qick reply” when replying to a post. Click the a paper
clip icon and follow the instructions. The forum can be found [here]